FAQ


What's the difference between Prima and other projectors? 

> Prima packs more power, more features, and more entertainment into a smaller package compared to other projectors. Take a look at the stats below to see how Prima measures up. 

For more recent projectors, we have inspected other projectors and this one shows that Prima sounds a better choice.  

What are ANSI Lumens, and why do I need 200?  

> Lumens are the unit of measurement for brightness. Because projectors create images by casting light onto a surface, the brightness of the projection has a direct impact on the quality of the picture. The more lumens a projector can cast, the better the picture quality.

Most portable projectors are not made to be used as entertainment systems, so they commonly have poor brightness (as few as 40 lumens). Top portable projectors boast 100 lumens, while Prima goes above and beyond with 200 lumens to achieve the best contrast.

What is the optimal projection size?

> Prima can project up to 200 inches without any loss in quality. That means that you can project to any size under 200 inches and experience the same 1080p HD video quality.

 

Is Android 7.1 is outdated 

> Android 7.1 is the most updated software for this class of pocket projectors. 

Can I get through a whole movie with Prima? 

> Yes. Prima’s battery allows for 3 hours of continuous video playback, guaranteeing it will last through almost any movie. If you’re at home, you can keep Prima connected to a power source and enjoy uninterrupted playback 24/7.

How do you use Prima? 
> Prima is much like your smartphone. It has intuitive touch controls on its screen that allow you to easily access all of its features. Prima also comes with a remote control which lets you use Prima much like a smart TV.

To connect your devices, search for Prima on Bluetooth on your device and click to pair. Once paired, Prima will project whatever is on your device. Or, you can connect your device by plugging it into Prima via HDMI, USB, or another one of Prima’s ports.

Can I take Prima on an airplane?

> Yes, you can put Prima in your checked bag or carry-on bag. It has a 5200 mAh battery, which is similar to that of a normal smartphone.

However, because Prima is an electronic device with WiFi connectivity, you may be restricted from using it on the aircraft at certain times (as determined by your airline).

Which power outlets is Prima compatible with?

> Prima is compatible with 110V to 240V outlets.

Do you ship outside of the US? 

> Yes, we offer FREE standard worldwide shipping.  

Does Prima Projector have product warranty? 

> Yes. We have one year product warranty. Shall you have any issues with your projector, please feel free to reach out to our friendly customer support. 

 

How can I contact Prima customer support?

> You can reach out to our helpful 24/7 customer support service team by sending an email to support@primaprojector.com.